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SALES POLICIES
Payment Terms:
Visa and Mastercard payments for orders are accepted. COD orders will be sent
certified check or money order.
COD orders sent company check OK must be approved by Andrews Products in
advance.
Ordering Cams not listed in this catalog:
Cam grinds which are not currently listed in the catalog are available as
special orders. Custom ground or special order
cams are priced and quoted on an individual basis. Call for information.
Foreign Shipments:
All foreign orders must be prepaid in U.S. dollars including freight and
forwarding charges. Andrews Products, Inc.,
will provide bank wire transfer information for foreign orders upon request.
Shipping Carrier:
All shipments will be sent United Parcel Service (UPS) ground service unless
other arrangements have been
agreed upon in advance. All overnight shipping expense will be charged to
customer.
Claims of Shortages:
Claims of shipment shortages should be made to Andrews Products, Inc., as
soon as possible. Damaged shipment
claims must be made directly to the shipping carrier.
Returned Goods:
Any parts returned for credit, exchange or inspection should not be sent
without calling for a returned merchandise
authorization number (RMA). A 20% charge will be deducted from the original
invoice price on all items accepted
for return. Custom or obsolete parts will not be accepted for return credit or
adjustment unless there is a warranty
question. Andrews Products reserves the right to make changes to prices or sales
policies at any time without
notice.
Shipping Charges for Returned Goods:
Shipments must be sent freight prepaid. Any shipments sent freight collect
will be refused. Goods must be packed
to prevent damage in transit. Goods damaged because of improper packing will not
be accepted for credit.
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